Shipping Policy

Last Updated: June 29, 2026

Thank you for shopping with Curated Claws.

We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy before placing an order.

Order Processing

Orders are processed within 1–5 business days (Monday through Friday, excluding holidays).

Once your order has been processed, you will receive a confirmation email with tracking information when available.

During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Shipping Times

We ship internationally.

Estimated delivery times:

• United States: 7–15 business days

• Canada: 7–15 business days

• United Kingdom: 7–18 business days

• Australia & New Zealand: 8–20 business days

• Europe: 8–20 business days

• Rest of the World: 10–25 business days

These delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping rates are calculated at checkout unless free shipping is offered as part of a promotion.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email whenever tracking is available.

Please allow up to 72 hours for tracking information to become active after shipment.

Multiple Shipments

As we work with multiple fulfillment partners, items from the same order may arrive separately.

You may receive multiple tracking numbers if your order is shipped in more than one package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping addresses.

Delayed Shipments

While we strive to meet estimated delivery times, delays may occur due to:

• Customs inspections

• Severe weather

• Carrier disruptions

• Public holidays

• High shipping volumes

• Other unforeseen circumstances

We appreciate your patience and understanding should delays occur.

Lost Packages

If your package appears to be lost, please contact us. We will work with the shipping carrier to investigate and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Trade Name: Curated Claws

Email: noahhand@mail.com

Phone: +1 (365) 883-3637

Address:
315 Winona Rd
Stoney Creek, ON L8E 5L3
Canada